Host - Seasonal Part-Time
Company Background
The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.
The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.
Mission Statement
To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.
Our Purpose
The Standard’s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.
Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell. To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it.
We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!
#StandardFamily
Job Title: Le Bain Host
Department: Food and Beverage
Location: The Standard, High Line
Reporting to: Venue General Manager/MOD
Job Purpose: The host/hostess greets and welcomes guests, seats tables, and maximizes selling potential of restaurant area.
Main Duties & Responsibilities
· Greet and welcome guests as you escort them to Le Bain
· Guide said guests to their respective table
· Ensure that the tables are properly set up
· Organize reservations on sheet and call back any messages
· Confirm reservations and effectively fill reservation sheet maximizing seating potential
· Control and coordinate all tables in designated section
· Inform relevant server and busser of table reservations
· Give seated guests both food and drinks list
· Ensure menus are in perfect condition before presented to guest
· Communicate with all staff about the number of reservations, VIPs, special notes, and overall expectations regarding upcoming service
· Perform other duties as required
Desirable:
· Multi-lingual
· Prior work experience in a related area
Qualifications and Requirements:
Essential:
· Able to spend majority of shift upright on feet
· Periodical bending, kneeling, and stretching
· Able to pull, push, carry and lift at least 30 pounds of force
· Able to hear and speak clearly to communicate with guests and co-workers
· Understanding: Ability to read, comprehend and carry out instructions according to established procedures
· Comprehension: Fluent in the English language
· Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks
· Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per Standard of Operating Procedures
· Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations
· Have worked previously with reservation system like Resy and Unifocus
Compensation and Benefits:
|