Frequently Asked Questions

Parking

  1. Do you have parking?

    The closest place to park your car near The Standard, London is the NCP London Kings Cross St Pancras on Judd Street, just 5 minutes from the hotel. However, it often gets quite busy and is inaccessible at night so we'd also recommend NCP Brunswick Square, Marchmont St, London WC1N 1AF.

  1. Where is the service charge distributed to?

    The optional 5% service charge (of the room rate) added to your bill is distributed across all the teams involved in the provision, cleaning, and maintenance of the rooms and common parts of the hotel.

  2. Can I drop off my luggage before I check in?

    Absolutely. We have secure luggage storage where we can keep your belongings until your room is ready. 

  3. Can my dog stay too?

    Yes! We love your four-legged friends. 

  4. Do you have a gym?

    Yes - with equipment ranging from Peloton bikes to free weights, our gym is available to use 24/7.

  5. What is nearby The Standard, London?

    King’s Cross is suitably located at the crossroads of north, south, east, and west whether it be by train, bus, automobile or by foot: 

    Eurostar, St Pancras + King’s Cross Station: 2-min walk
    Oxford Circus: 7-min tube
    Gatwick Airport: 50-min train
    Euston Station: 9-min walk
    Regent’s Park: 30-min walk
    British Library: 2-min walk
    Camden Market: 26-min walk
    Coal Drops Yard: 13-min walk

Room Specifics

  1. Do you have a room with bathtub?

    Looking for a room with a bathtub? Our Junior Suite Terraces have outdoor bathtubs on your own private terrace. Some of our Suite Spots, Junior Suites, King of Kings, and King's Deluxe have indoor bathtubs. Click here to find out more about our rooms.

  2. Can I have the corner Queen of Queen room that’s in your picture?

    If you are looking for our signature corner room with a view of St Pancras, you are in the right place. Simply click here to contact our team with your request. All specific room requests are subject to availability.

  3. Can I have a room with St Pancras view?

    If you are looking for a room with a view of St Pancras, you are in the right place - our team will find the room with the best views of King's Cross for you. Please remember that all requests are subject to availability. Simply click here to contact our team with your request.

  4. How many people can the Suite Terrace take for an event? How many friends can I bring with me?

    The Suite Terrace at The Standard, London is perfect for a private event with 50 people standing (if using the terrace, 35 without), or 15 people seated - perfect for gathering your friends and family for a get-together in the heart of King's Cross. Simply click here to contact our team with your event request.

  5. Do you have rooms with disabled access?

    The Standard, London has rooms within the Double Standard category with accessible facilities and elevators. Simply contact our team at +44 (0) 203 981 8888 or london@standardhotels.com and they will help you find the best room for you and your needs

  6. Do you have family/connecting rooms?

    Looking for the perfect family room for your London trip? Our Double Standard room has two double beds, perfect for you and your family. Or if you prefer, we can offer neighbouring rooms, which feature a private internal corridor only accessible by guests staying in those rooms.


    Simply     click here to check availability with the team.

  7. Do you have rooms that accommodate 3/4 people?

    What is the best room for a group of 4 people? Our Double Standard room has two cosy double beds, perfect for you and your family and friends! Simply click here to check availability.

  8. Do you have twin rooms?

    What is better than a twin room? A twin room with two double beds! Our Double Standard room has two double beds, perfect for you and your family and friends! Simply click here to check availability.

Check in/out

  1. What is the check-in/check-out time?

    Check-in at The Standard, London is 3 PM and Checkout is 12 PM. Looking for an early check-in or late check-out? You can contact our team at +44 (0) 203 981 8888 or london@standardhotels.com and they will try their best to accommodate your request.

  2. Can I have an early check-in or late check-out?

    Looking for an early check-in? Contact our team at +44 (0) 203 981 8888 or london@standardhotels.com and they will try their best to accommodate your request! If you are looking for a late checkout, we offer additional hour slots (£20) which you can book by contacting our team at +44 (0) 203 981 8888 or london@standardhotels.com

Breakfast & Food

  1. Is breakfast included?

    You can book breakfast as part of your stay at The Standard, London with our Get Toasty package. Breakfast is served daily from 7 AM at Isla. We also offer breakfast in our room service menu if you just can't face getting out of bed. 

  2. Do you have a space where I can work from my laptop?

    Looking for a space to work from The Standard, London? The Library Lounge is perfect for remote working before 6 PM. If you are looking to book a space for you or your team, our private events and meeting areas can fit your work space needs - click here to view our work space areas.

Rooftop

  1. How do I get to The Rooftop?

    The Rooftop at The Standard, London can be accessed from the Decimo entrance on Argyle Street - then simply head up to the 11th floor in the lift. Please note that The Rooftop is only open seasonally from April to October. For more information on the Rooftop, including menus click here.

  2. How do I book a spot on The Rooftop?

    Looking to make a table booking reservation for The Rooftop at The Standard, London? Simply click here.

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