Coat Check/ Pool Host - Seasonal Part - Time

Company Background

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.

The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.

Mission Statement

To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Our Purpose

The Standard’s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.

Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell.  To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it.

We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!

#StandardFamily

Job Title: Coat Check/ Pool Host

Department: Food and Beverage

Location: Le Bain

Reporting to: Director of Operations Le Bain/MOD

Responsible for: N/A  

Job Purpose: The Coat Check Host is responsible for providing guests with a secure space for their coats, umbrellas and parcels during the course of their stay at Le Bain. This position is customer service intensive.

Main Duties & Responsibilities 

·         Greets guests; provides information and directions, as appropriate 

·         Assumes responsibility for garments and personal belongings relinquished by guests 

·         Organize coat check prior to and after events 

·         Tags all checked items for future identification and retrieval 

·         Handles checked garments and personal belongings with care 

·         Delivers unclaimed items to Lost & Found 

·         Continues to staff Coat Check counter until the completion of assigned shift. 

·         Stock claim tickets and notifies Le Bain’s Managers when more tickets need to be ordered.

Desirable:

·         Excellent interpersonal skills.

·         Ability to work flexible hours.

Physical Requirements

·         Able to work standing for a minimum period of 8 hours a day

·         Periodical bending, kneeling, and stretching

·         Able to pull, push, carry and lift at least 40 pounds of force

·         Must be able to seize, grasp, turn and hold objects with hands

·         Understanding: Ability to read, comprehend and carry out instructions according to established procedures

·         Organizational Skills: Work efficiently, utilize multi-tasking, prioritize tasks

·         Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per Standard of Operating Procedures

·         Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings Responsibility: Personal comportment in line with Standard, New York policies, standards, and expectations

 Compensation and Benefits

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