If you need to cancel a standard refundable booking, kindly give us a head's up 48 hours in advance by ringing (212) 475-5700. Otherwise, the boss says that we need to charge you for the first night plus taxes and fees. Booked a special rate with us? Your cancellation policy may differ - take a look below for the latest info —
Corporate Bookings: Reservations can be canceled up to 6 p.m. the day of arrival with no fee. After 6 p.m., one night room and tax will be charged.
Stowaway Bookings: Cancel by 6 p.m. local time 7 days prior to arrival to avoid a 5-night plus tax cancellation fee.
Advanced Non-Refundable Bookings: Full prepayment is required at time of booking. This reservation is non-refundable, non-cancellable, and non-modifiable.
Groups: For groups, please check with your sales contact for the most up-to-date cancellation policies.
