Sales & Events Coordinator
Company Background
The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit, and a true creative attitude. A destination layered with events and amusements that leave you with an uplifted feeling.
The Standard's irreverent and playful sensibility, combined with careful consideration of design, detail, and service, has established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.
Mission Statement
To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.
Our Purpose
The Standard’s commitment is to be an anchor for each neighborhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.
Our promise is to ensure that a stay is an experience and that memory means making friends and having stories to tell. To understand why it exists is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, hideaway, make-believe, and do so whilst being yourself and having fun doing it.
We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!
#StandardFamily
Job Title: Sales & Events Coordinator
Department: Sales & Events
Location: The Standard, High Line
Reporting to: Director of Sales & Events
Responsible for: N/A
Job Purpose:
The Sales & Event Coordinator will provide administrative support to the Sales department in an effort to maximize revenues across multiple market segments, including; Corporate, Groups, Consortia and Events. Maintain department’s tracking systems, databases and reporting. Represent the sales department both internally and externally in a professional manner in accordance with the company
Main Duties & Responsibilities
- Assist in managing current sales accounts as well as prospect and qualify new business;
- Sales reservation requests, manage traces and welcome amenities
- Maintain and update Sales collateral (newsletters, sales kits, gift bags, etc)
- Maintain Sales & Events databases, including; Opera, Tripleseat, All Seated and Canary.
- Host site inspections as required;
- Take
ownership of researching daily arrivals and flagging sales VIP’s prior to
arrival
Assist in tracking RFP submissions for Corporate and Consortia accounts - Create Group proposals, contracts and invoices. Ensuring all deadlines are met prior to the Groups arrival.
- Contribute to department’s annual revenue goal by establishing new relationships with local and like-minded companies
- Respond to Production & Entertainment Group/Transient requests, as needed
- Act as onsite contact for client, alongside Account Manager
- Coordinate
rate loading for Travel Agencies and Corporate accounts. Conducting regular
audits to ensure rate visibility.
Handle pre-event proposals, BEO’s, and contracts. Ensure event details are entered into Opera and Delphi/TripleSeat.
Qualify and direct event inquiries including; Corporate, Social and semi-private events - Communicate Event details to internal departments including: Front Office, Housekeeping, Engineering, Guest Relations and Culinary.
- Update BEO’s, floorplan and event calendars as needed, effectively communicating changes with all departments.
- Assist with Event setup and Event breakdown if needed
- Maintain and update Event inventory logs – recommending orders based on calendar of upcoming Events
- Work with the Group & Event Sales Manager and Accounting on event follow-up, final billing and billing inquiries.
- Creating prospecting lists and account outreach strategies
- Update monthly events calendar, BEO’s, weekly events, menu items as needed.
- Prepare BEO’s and Event Calendar for weekly BEO meetings. Lead meeting when needed.
- Compset analysis of Food & Beverage and Event operations
- Respond to Event inquiries both direct and online
Compensation and Benefits
- Pay Rate $30/hr
- Bonus Eligible
- Excellent and Affordable Health care coverage
- Life Insurance, Disability Insurance, Pet Insurance
- 401k with Company match
- 160 hours of PTO / year and Company recognized holidays
- Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace
- Employee Meals, Employee Referral Program, Commuter Discounts
- Regular fun staff events and celebrations!!!