Director, Engineering
Job Purpose:
The Director, Engineering is responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner’s asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility. Performs, manages, or supervises maintenance operations for exterior and interior facilities including electrical, refrigeration, plumbing, heating, cooling, structural, parking areas, and other maintenance work necessary to maintain the property in an optimum and efficient condition. Also, ensures the safety and comfort of the guests and employees.
Basic Function:
- Oversee front-end and back-end development teams and their projects
- Monitor reliability and performance of all internal systems to suggest improvements
- Ensure compliance with security regulations
- Manage software development projects by setting requirements, goals and timelines
- Prepare and manage the engineering department’s budget
- Design strategies for future development projects based on the company’s overall objectives and resources
- Hire engineers and coordinate their training
- Implement innovative technologies
- Coordinate with external stakeholders for new integrations and tools
- Review and update policies relevant to internal systems and equipment
Duties and Responsibilities:
- Provide advice to senior management on all aspects of engineering support, environmental controls and the operational efficiency of the property.
- Ensure the effective financial management of the engineering department by setting maintenance budgets, capital works programs and engineering plans and ensuring that performance against there are regularly monitored and reviewed. Responsible for the general cost control aspects of maintenance, the preparation of departmental cost budgets and their implementation and submission to management.
- Ensure the effective financial management of the Capital Plan by setting realistic capital budgets, cash flows, capital works programs and equity asset plans and ensuring that performance against these are regularly monitored and reviewed. Responsible for the general cost control aspects of each project, the preparation and submission of budget estimates to management and their successful implementation.
- Take control of Capital Project planning, in liaison with management, to ensure capital funding is effectively allocated and budgeted in accordance with company directives and philosophy.
- Plan, implement and administer a five-year Capital Plan, which is updated annually against Six Continents Divisional Capital funding allocations. Liaise closely with the Director of Finance and the Director of Engineering to meet these criteria.
- Provide input as required into the formulation of the annual Strategic Equity Asset Plan (Owned properties).
- Ensure Executive Committee awareness of the Capital Program within the property by conducting regular updates at each meeting. Attend and present to the board of directors as and when required. Attend the morning briefing meeting daily and update staff on progress.
- Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.
- Ensure OSM standards and requirements are effectively met for each project undertaken by liaising regularly with Six Continents Hotels Technical Services Department. Ensure quality standards are achieved for each project undertaken and defects are completely resolved prior to issuing final accounts.
- Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures for each project. Ensure that any tests and inspections required on equipment are carried out and records maintained. Ensure all building codes and relevant ordinance requirements are met and all building department requirements and submissions are submitted and final approval is achieved.
- Ensure a technically competent project team by selecting qualified consultants and selecting contractors based on previous experience, quality and price. Carry out regular work sampling during the project and proactively feedback to the contractor and consultant team and senior management.
- Ensure the staff awareness of energy management within the property by conducting regular education and training programs on energy conservation and matters related to efficient operation of equipment in a cost-effective fashion.
- Contribute to the hotel’s profitability by ensuring the effective management of the buildings environmental controls and energy conservation systems. Evaluate, control and record energy usage and implement and upgrade energy conservation systems.
- Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate, individual needs. Ensure the safety and comfort of guests and that any requests for service are handled in a courteous and efficient fashion.
- Ensure a technically competent engineering staff by selecting, training and developing a motivated, well-qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.
- Maintain the condition of the physical assets of the hotel by carrying out any upgrading and project work in liaison with architects, interior designers and management.
- Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.
- Contribute to a high standard of quality control within the hotel by actively participating in the hotel’s Quality Assurance Program.
- Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts by close supervision. Ensure all work is carried out in accordance with contracts, leases, services agreements and warranties.
- Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice.
- Contribute to the effectiveness of management decision making by representing the engineering department at all executive and staff meetings and by ensuring regular liaison with heads of other departments.
Physical Requirements:
- Bachelor's or Master's degree in Engineering, Computer Science, or a related field. Advanced degrees are highly desirable.
- 5+ years of working experience in an engineering environment
- Proven experience in a leadership role, such as Engineering Manager, Technical Lead, or similar, with a track record of successfully leading and delivering complex projects.
- Demonstrated experience in managing and mentoring engineering teams, fostering a collaborative and high-performing work environment.
- Deep understanding of software development methodologies, agile practices, and project management principles.
- Excellent problem-solving and analytical skills, with the ability to make data-driven decisions.
- Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
- Experience working in a fast-paced, dynamic environment with evolving priorities and requirements.
- Strategic mindset, with the ability to align engineering efforts with business goals and objectives.
- Familiarity with cloud technologies, scalable architectures, and modern software development practices.
- Excellent problem-solving skills and a keen eye for detail.
- Proven ability to manage budgets, allocate resources effectively, and deliver projects on time and within budget.
- Exceptional project management skills.
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